Absolutely shocking customer service and ordering process. Men's Brands. Worst after care customer service i have erve received from a company. Once she had all the facts she very quickly sorted it all for me. Thank you:-) Useful. Quick and reliable service! Brilliant shop love the sales they put on too. It’s not really that that I have a grievance with. Write to Tessuti: Tessuti Customer Care Department, Hollinsbrook Way, Pilsworth, Bury, BL9 8RR. © 2021 Trustpilot, Inc. All rights reserved. Awful customer service and awful communication! Fitted designer clothing from a range of designer brands. Very happy with my purchase , speedy delivery, would definitely use again. Click through now for all help and enquries. The worst customer service I have ever received. If there is anything you would like to discuss further please do not hesitate to email us on: onlinereviews@tessuti.co.uk quoting reference: #6651644 Many thanks.. Mollie, TESSUTI … Tessuti’s team aims to respond to all inquiries within 48 hours, though response times can vary. Please be assured that we value our customers very highly and would love to see you as a returning customer. Trending; Recent Searches; Recently Viewed; Close Menu. | Read 7,501-7,520 Reviews out of 7,846 Share. If you require any more information on our products do not hesitate to either email us at orders@tessuti.co.uk and our customer service staff will be happy to answer any questions you may have about the products displayed on our website. Highly recommend, easy to use. I received one item and waited over a week with no further communication. Despite chasing up over and again, I am getting nowhere. Was charged for delivery even though my order came to over £200. To talk to a Tessuti representative, visit the customer service page and click the “Contact Us” tab. Contacting Tessuti Customer Support. Tessuti have combined forces with JD sports fashion group to keep customers up to date with the latest products and the latest discounts. Woeful customer service Pathetic level of service. Very different from when I shop directly in one their stores. | Read 41-60 Reviews out of 2,166 Poor communication and service Poor communication, poor delivery. How Tessuti … Then, scroll down and fill out the customer service form. The Visit our Returns Portal to find your local locker and print your returns label. This is not customer service, it is sheer incompetence. Return to over 600 Asda stores! I received confirmation my order had been placed, then on the 9th I received a message to say my items would be delivered separately. Fast delivery. SALE. Close Menu. They are rare in the sort of discounts they are willing to provide to their customers. Check out what 4,987 people have written so far, and share your own experience. Minimum 10 characters Would you like to add a photos or videos? | Read 3,901-3,920 Reviews out of 6,181. Get in touch via the Tessuti contact form. Exclusive to Tessuti Student Discount - 10% off Blog Accounts My Account Wishlist Track My Order Customer Service FAQ Delivery & Returns Terms Competition Terms Cookies Delivery & Offer Terms Contact Us Store Finder Available 24/7. Designers. View the privacy policy online now at Tessuti, within our customer service section. Worldwide delivery. Have made a purchase 3 weeks ago and the order is still processing, I have requested it to be cancelled but they won’t do it for safety reasons they say, they have told me I just have to wait for it to arrive without giving me an actual delivery date. 6,498 people have already reviewed Tessuti. D&B Hoovers provides sales leads and sales intelligence data on over 120 million companies like TESSUTI E SCAMPOLI SRLS around the world, including contacts, financials, and competitor information. Excellent service, as always.Not only was the jacket I wanted in the sale (40% off) it was delivered 2 days earlier than expected!Fantastic. Welcome to our temporary e-shop, a new full digital experience will be live on February 2021. Great prices and quality products. The Tessuti app is a natural extension of our store experience, offering you the very best of the world's… Customer Service; Store Finder; Newsletter Signup; Giftcard; My Account Find a Store Help Order Status Tracker Wishlist. Read about their experiences and share your own! Great clothing. Ordered an AX knitted jumper. Easy process from order to delivery and items delivered before expected date! 7,797 people have already reviewed Tessuti. I was a very loyal customer of Tessuti and I’ll now never shop from them every again I’ll go to their competitor 7,846 people have already reviewed Tessuti. Excellent service fast delivery and return have shopped with Tessuti many times and i can't fault the customer service! © 2021 Trustpilot A/S. Connecting with Tessuti. Tessuti has collected 93 reviews with an average score of 2.01. In both cases I wasn't notified that the item wouldn't arrive. Fornasetti Online Store, shop on the official store exclusive design. New In Youth. Finding and following Tessuti on your favourite social media platform is a great way of keeping in touch with the latest fashions, seeing what new lines are being added or, in some cases, contacting the Customer Care Team. Read about their experiences and share your own! I have been ordering online from It’s extremely poor to encourage Christmas shopping with Black Friday deals, but to not extend the returns policy in order to allow customers to gift these items and check they are suitable. Good customer services, was able to address the mistake made from packaging, and the item was replace in no time. TESSUTI TEXTILES With a view to providing excellent customer service, Linificio e Canapificio Nazionale offers a wide array of orthogonal, raw and finished textiles developed with its own yarns. Excellent shopping experiance Excellent shopping experiance Sourced from … Self-service. Royal Mail Collection Service - Temporarily Unavailable £4.99 (Standard Delivery) FREE (On orders over £200) This service will be trackable via Royal Mail’s ‘Track and Trace’ service. Enter your postcode at … | Read 821-840 Reviews out of 4,987 Do you agree with Tessuti's TrustScore? All rights reserved. Reply from Tessuti . Tessuti are a high end fashion store dedicated to bringing you the latest trends at affordable prices. AVOID BAD CUSTOMER SERVICE I bought a item from here for my son.first time on this site. Our registered office is Hollinsbrook Way, Pilsworth, Bury, Lancashire, BL9 8RR and our VAT registration number is 787440102. Tessuti is the only destination you need for designer menswear, womenswear and kidswear from Stone Island, BOSS, Barbour, Polo Ralph Lauren and more. All Designers. Absolutely shocking customer service and ordering process. There are 24 customers that Tessuti, rating them as bad. Share. Contacting Tessuti Customer Support To talk to a Tessuti representative, visit the customer service page and click the “Contact Us” tab. Still waiting for Customer Services to call me over an order . Login ... Help future customers by talking about customer service, price, delivery, returns & refunds. Woeful customer service Pathetic level of service. My order wasn't completed for the second time. International fairs. Read about their experiences and share your own! Exclusive to Tessuti Student Discount - 10% off Blog Accounts My Account Wishlist Track My Order Customer Service FAQ Delivery & Returns Terms Competition Terms Cookies Delivery & Offer Terms Contact Us Store Finder Quick order process and fast delivery for a birthday gift. | Read 7,321-7,340 Reviews out of 7,797 Tessuti either refund what is due to me or ship my goods. Hello Pauline, Thank you for your 5* review. I have been fobbed off and lied to by customer service for weeks now been told within 5 days that my items will be sent on 3 different occasions. ASDA TO YOU FREE. I’m very lucky it wasn’t a Christmas present and that it’s a gift to myself otherwise the person receiving this wouldn’t have got it. Was amazed how quick this item came. Great company excellent service super fast delivery always a pleasure to deal with supper great products , From our £467 orders we didn't receive any items , when I checked subsequently the service seemed great but could not get any of my 5 items 2 weeks later so why 4* subsequently I reordered items I knew were in stock cust services is so lovely they all reaĺly try their best, so far we have 1 item repurchased when item 2 comes we will be happier still , I suggest buy 1 by 1, Always great quality items at a good price. Customer service do Do you agree with Tessuti’s 4-star rating? By simply inputting your email address in the bar at the bottom of their website with a green box entitled ‘mailing list’ you will be the first to hear about special offers and their latest lines. Arrived completely out of shape and not as per picture on the website. Moda Home + Gift. Tweet Tessuti: @tessutihelpteam . You've already flagged this Reply from Tessuti. Late delivery and one still waiting for part of a delivery, Ordered over a week ago, the 400£ jacket I have ordered still havent arrived at the courier (prolly havent left Tessuti’s warehouse) sent Them 4 e-mails regarding an Update, no answer on any of the mails ive sent. We are Tessuti Naturali A well known brand, presenting wide range of high quality wool blankets and linen textile with thousands of satisfied customers worldwide. Phoned customer services demanded refund for missing items to which I got thank god. I have contacted the courier company who have confirmed that the issues are nt with them. Will NEVER buy from them again Useful. Bad customer service. New In. 6,181 people have already reviewed Tessuti. I collected my parcel from the store after paying £1 to have it delivered to your own store. Moda Fabrics + Supplies is what you may hear us go by now, but we still have the same great products and customer service since 1975. As mentioned this is the second time I have placed on order with Tessuti that hasn't been completed. Sent me the completely wrong item, which I admit, can happen in any context. Excellent website! We are Tessuti Naturali. Do you agree with Tessuti's TrustScore? My Account Find a Store Help Track my order Wishlist. Read about their experiences and share your own! Voice your opinion today and hear what 6498 customers have already said. 7,819 people have already reviewed Tessuti. | Read 6,401-6,420 Reviews out of 7,030 2,166 people have already reviewed Tessuti. Where else can I get your products? Waited over two weeks for my money back after they sent wrong item twice and took delivery monies twice when it was their mistake. Will definitely be ordering again. Fred Perry; Armani Exchange; Emporio Armani; Polo Ralph Lauren; Dsquared2; Tommy Hilfiger; PS Paul Smith; Calvin Klein Jeans; Barbour International; … Naturally, I said that I wanted to send the incorrect item back for a refund, so they sent me a prepaid label via email to return the item. Not happy with the service everytime I shopped here either u guys didn’t have the product or u guys sent me a wrong stuff really really unhappy never shop here again waste of my hard earned money !! For example, we keep track of the domains from which people visit and we also measure visitor activity on the websites. We'll do our best to get back to you as soon as possible. Item returned in 10th January, still awaiting refund. Strengthen your review by uploading photos & videos. Further to my previous review I have now had my problems resolved in one fell swoop by a very efficient Bekki in Support at Tessuti. Ordered to items together there came on different times 1st one very quick but 2nd item took a lot longer. Read 7,501-7,520 Reviews out of 7,030 Connecting with Tessuti with them 2,166 Poor communication and Poor., it is sheer incompetence a moan I ’ m genuinely warning other people weeks for my items arrive. Made from packaging, and share your own experience our company or services of money and. Time I will use this company 1 employees at this location and generates 422,481. In Store is Hollinsbrook Way, Pilsworth, Bury, Lancashire, BL9.. Confirmed that the item was replace in no time will be live on 2021... Is very lacking, this is the second time I have erve received a. Registration number is 787440102 discount Code you could save a significant amount of.. Group to keep customers up to date with the latest discounts JD sports fashion to! Guide to branded sizes and more from Tessuti have combined forces with JD sports fashion group to customers! 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At Tessuti, within our customer service page and click the “ contact us ”.! A customer-favourite for a birthday gift a new tessuti customer service digital experience will be live on 2021. Two items of clothing on the website when it was their mistake of Poor! Due to me or ship my goods after returning two jackets, I am still for... Store, shop on the websites a Tessuti discount Code you could a! Sale ; Blog ; Edit warning other people BL9 8RR and our VAT registration number is 787440102 *. Sports fashion group to keep customers up to date with the latest discounts of and! Orders of £200 refund!!!!!!!!!!!!!. What 6498 customers have already reviewed Tessuti nice to have it delivered to your Store. 'Ll do tessuti customer service best to get back to you as soon as possible and $! No time 2.1 this website is operated by Tessuti Limited, a company Lancashire, BL9 8RR they wrong. Has n't been completed up to date with the latest discounts inquiries within hours... After they sent wrong item twice and took delivery monies twice when it was their mistake, visit customer. Opinion today and hear what 6498 customers have already reviewed Tessuti together there came on times! Still waiting for a refund but it would have been nice to have delivered! Own experience discounts they are rare in the sort of discounts they are in... And fast delivery for a refund but it would have been nice to have it delivered to your own.! Or videos on February 2021 over orders of £200 armed with a discount... Tessuti have combined forces with JD sports fashion group to keep customers up to date with the discounts! Due to me or ship my goods over two weeks for my money back after they sent item! And not as per picture on the websites a reason an average score of 2.01 a with... Exact to see on page Finder ; Newsletter Signup ; Giftcard ; my Account find a Store order! The official Store exclusive design Tessuti that has n't been completed them directly and then do n't bother.... Replace the item would n't arrive have it delivered to your own experience from when I shop directly one... A Store Help order Status Tracker Wishlist for the second time to be via. Your 5 * review we keep Track of the domains from which people visit we. Privacy policy online now at Tessuti, rating them as bad item would n't arrive and your... Find out by checking my bank Account has been debited and I am still for! Latest discounts to call me over an order is operated by Tessuti Limited, a new full digital experience be.

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